Van Raalte & Co., Inc. Privacy Statement Information

 

Because we gather information about the customers of Van Raalte & Co., Inc. we feel you should fully understand the terms and conditions surrounding the capture and use of that information.

Information Van Raalte & Co., Inc. gathers and tracks

Van Raalte & Co., Inc. gathers two types of information about customers: 1) Data that customers provide through optional, voluntary registration on any our sites or when placing orders, and 2) aggregated tracking information derived mainly by tallying page views throughout our sites. Such information enables us to better tailor our content to customer's needs and to better understand the demographics of our audience.

Van Raalte & Co., Inc. does not provide this information to any other third parties under any circumstances.

Electronic Newsletters

Van Raalte & Co., Inc. occasionally offers free electronic newsletters to customers. Van Raalte & Co., Inc. gathers the e-mail addresses of customers who voluntarily subscribe. Customers may remove themselves from any mailing list by following the instructions contained in every newsletter. They can also subscribe to the newsletters at any time and change preferences at any time.

Contests

Van Raalte & Co., Inc. occasionally offers contests in which we request certain personal information. These contests are conducted in full accordance with United States and Canadian federal and state laws. The full rules and all information about such contests are clearly posted during such events. Information gathered is used only to verify user identity and to contact winners and/or prize recipients, except when specifically noted otherwise. Winners' names (but no other identifying information) may appear on our website(s). Again, we do not share information about specific individuals with any third party, except as noted previously.

Cookies

A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as including a user ID that the site uses to track the pages you've visited. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. A cookie may be created when adding items to the shopping cart. That cookie can be deleted immediately after the shopping transaction is completed by clearing the cookies (based on directions for your browser).

You can refuse cookies by turning them off in your browser, but the shopping experience may be hampered.

Use of the Information

Van Raalte & Co., Inc. uses any information voluntarily given by our customers to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our customers. We may also need to provide your information in the normal course of business to credit card processors, postal carriers and other agencies strictly for the purpose of fulfilling your order. The information is not otherwise shared, rented or sold at any time.

As stated above, Van Raalte & Co., Inc. uses information that customers voluntarily provide in order to send out electronic newsletters and special offers, such as sales or new item promotions. Van Raalte & Co., Inc. never shares newsletter mailing lists with any third parties.

Opt-Out Policy

Customers may unsubscribe to any of our electronic newsletters at any time by following the instructions contained at the end of each newsletter.

How to Contact Us

You may contact us by phone (800-286-0030) or through the contact links on this website.