Most - if not all - of our products can be ordered online. Still, due to the wide range of usage and varied applications for shelters, we feel that personal contact to discuss your requirements will help you choose the best possible product to fulfill your needs.

We also have our on-line price list to help you choose what product may be best for you.

Please feel free to call our toll free number 800-286-0030 to place your order or to ask any questions.

Our office hours are generally 8 am to 5 pm Pacific Time, Monday through Friday. We may be open Saturday or Sundays if we are not at one of our 90 yearly events.

You may fax questions or orders to 530-333-2034. Or contact us by e-mail at . There is also a convenient online contact form on our Contact Us page.



Our phone can get extremely busy and we know your time is valuable. Rather than leave you on hold forever; if our personnel are busy with other calls, we will switch you to our voice mail system. We do return all calls as quickly as possible. Thank you for your understanding.

We maintain one of the largest inventories of all EZ-UP shelters and accessories for fastest service. All orders are shipped UPS or FED-X and in most cases we will ship same day or next day depending on time of order.

In addition to all standard colors, we do maintain a limited inventory on custom colors for faster turn around times. Please feel free to call and check stock on colors.

We accept MasterCard, Visa, Discover and American Express cards for all orders. Additionally, orders may be prepaid by check or money order. COD orders are accepted on a certified funds basis only.

Dealer Inquires are welcome.

Orders may be exchanged within 30 days of delivery. A 15% restocking fee will apply on return orders. Prior approval is needed for all returns. Warranty Information can be found here.

We would also be happy to show you our line of products at one of the many shows we do each year. For more information on our show schedule click here



Toll Free Customer Services
800-SHADE 2 U

Order and Question FAX#
530-333-2034

Customer Service E-Mail


Ordering E-Mail


Office Hours
Monday - Friday
8-6 PST


Forms:
- On-Line Price List
- Faxable Order Form